Installnet IT & Technology Weekly

August 24 – August 30, 2026
Prepared by Aaron Weinberg, CTO
Covers: Facilitynet · Installhub · API · Notifications · Corporate IT
AI Tools & Automation →
Platform Availability30 DAYS
99.98%
Worst production system (Facilitynet) · target 99.9%
Above target
RoadmapSNAPSHOT
6
Active high-priority features
Phase two work resumed
Portfolio MixSNAPSHOT
17%·62%·21%
Share of active investment: Grow · Do · Run (targets 25% · 50% · 25%)
Grow: 17% vs 25% target
Security FindingsSNAPSHOT
78% in SLA
128 open: 5 Critical, 37 High, 86 Med/Low
Two more past target
Recover — DR & BCPSTATUS
15 min RPO ✓
Database restore test runs and passes automatically each month
DR exercise needs a date

Operate — System Availability & Incidents

Uptime per production system (trailing 30 days) and every customer-visible incident of 5+ minutes in the last 4 weeks
Facilitynet99.98%
Installhub100.00%
API100.00%
Notifications100.00%
Marketing sites100.00%
One tick per day, August 1 – August 30. Green = clean day · faded green = brief blips, minutes total, site stayed up · amber = site-level outage · red = major outage (hours) · gray = planned maintenance. Target: 99.9% per system; values exclude planned maintenance.
DateSystemImpactDurationStatus
No customer-facing incidents in the last four weeks.

Build — Roadmap Delivery & Investment

Where development investment is going (Grow / Do / Run), and the active high-priority features
Grow the business17% (target 25%)
Do the business62% (target 50%)
Run the business21% (target 25%)
Refreshed at the start of August across all active scored work; the September refresh runs next week. Grow remains below the 25% target, with Do absorbing the difference.
FeatureOwnerStageTargetStatus
Scope of Work Standardization, Phase 2 (PROD-547)DoDipshanaIn developmentQ3 2026In development
Company Hierarchy, Phase 2 (PROD-544)DoAaronIn developmentQ3 2026In development
HubSpot Integration (PROD-480)GrowEricIn developmentSep 30, 2026In development
Market Segment tagging in SP Locator (PROD-513)DoAlexanderReady to developQ3 2026Queued
Functions & Permissions Overhaul (PROD-536)DoAaronIn designQ3 2026In design
Digital signature workflow (PROD-43)DoAaronReady to developQ4 2026Queued
No new deliveries this week. Q3 value shipped remains 56 points across three features. Scope of Work Standardization returns to the list: its first release shipped earlier this month and a second round of refinements is now in development under Dipshana, incorporating feedback from the teams using it. HubSpot Integration, the one growth-focused item in flight, still targets the end of September.

Secure — Risk Posture

Open security findings across application code and third-party software, measured against the resolution SLA
SeverityOpenPast SLASLA Target
Critical5114 d
High371030 d
Medium701790 d
Low160180 d
78% of open findings are still inside their resolution window.
This week

Two more findings passed their target dates this week. Both were already tracked and neither is newly discovered; the overdue list remains the older items from the spring review.

Third-party software: no newly exploitable items.

Server patching

On policy All servers current; no security patches overdue. Last scan August 30.

Corporate IT & People — July vendor reports; phishing and training live
Devices ProtectedExternal Weak PointsSecurity EscalationsPhishing Test FailuresTraining CompleteSystems Current
62 devices 87 users protected 0 found in external scans 10 investigated · 0 needed action 1.8% August test · 1 of 56 staff clicked 100% monthly, all users 100% supported Windows 11 versions
Multi-factor sign-in is enforced for every account. The August phishing test finished at 1.8%, one staff member of 56, down from 3.6% in July. Our 24/7 security monitoring service reviewed 3.0M events in July; 10 were investigated and none required action. All staff computers run a supported version of Windows 11. The August vendor reports arrive in early September and will refresh these figures.

Recover — Backup & Continuity Readiness

Can we come back from a bad day, and how much would we lose? Proven by tests, not job logs.
AssetOwnerBackup HealthRPOLast Verified RestoreStatus
Production databaseCTODaily full + 15-min log copies, offsite15 min ✓Aug 15 · automatic monthly testVerified · 19 min
Server imagesCTOApp servers weekly; database & utility monthlyLayer beneath live backups—On schedule
Document storageCTO / AWSVersioned, continuousContinuous—Healthy
M365 (email, files, Teams)XPERTECHS / DattoAutomaticPer Datto scheduleJul 21, 2026Restore verified
Disaster-recovery exerciseCTO——None on recordNeeds a date
RPO = maximum data loss if the system failed right now. The database restore test runs automatically every month without anyone starting it; its August run passed every check including a full data-integrity verification, and the next runs in mid-September. All scheduled image backups completed this period.

Decisions & Risks — What Needs Exec Attention

DRAFT — written from this week's data, reviewed with the CTO

Progress: quote creation is now automatic for our four structured customers

As of August 27, a team member forwards a customer's quote request to a single address and the quote appears in Facilitynet in about ten seconds. That replaces fifteen to twenty minutes of manual entry per quote. A wider version that will work for any customer, not just the four, begins a slow rollout on September 1.

In progress: overhaul of how development work is planned

Work is underway to restructure how development is planned and tracked, moving to sprints and tighter roadmap targeting so commitments are more predictable. This is the change discussed at the last two leadership meetings.

Heads up: security findings continue to drift past their target dates

Two more findings passed their resolution targets this week, taking the overdue total to 28 and the share within target to 78%. Everything overdue is already tracked and none is newly discovered, but the backlog is growing rather than shrinking.